Hampton Park IT Help Desk
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864-385-6113
Knowledge base
Hardware
Chromebooks
9
Trackpad is Not Working
Take a Screenshot on a Chromebook
Update a Chromebook
Logging in After Changing Google Password
Reboot a Chromebook
View all 9
Windows Laptops
2
Cannot Login to a Laptop on Campus
Laptop Works on Wireless but Not Wired
Computers
4
Computer is Powered Off in the Morning
Mouse Buttons are Reversed
Changing the Speakers on your Computer
Reduce Eyestrain by Changing Screen Settings
Projectors
2
Correcting Image Shape with Quick Corner
ScreenBeam Wireless Connection to Video Projectors
Software
Google Chrome
6
Sign-in to Google Chrome
Website is Blocked
Get the Old Download Shelf back
Turn Off Notifications in Chrome
How to Whitelist a Website in Stands Ad Blocker
View all 6
Google Drive
9
Getting Started with Google Drive
G: Drive is Missing
Moving Folders from My Drive to a Shared Drive
Find a Missing File
Restore a Deleted File
View all 9
Raptor
8
How to Account for Yourself and Others in the Raptor App
How to use Team Assist in Raptor Alert
How to Account for Non-Rostered Staff in Raptor Alert
How to Log in to the Raptor Alert for the First Time
How to Account for Students if you are a Substitute
View all 8
Gmail
4
View Members of an Email Distribution Group
Create Filters in Gmail
Email Mail Merge with Gmail and Google Sheets
How to Filter Your Email
Google Meet
4
Start a Google Meet Meeting
Introduction to Google Meet (for Teachers)
Use Google Calendar to Schedule a Google Meet Meeting
Google Meet Introduction Guide
Zoom
10
Sign up for a Zoom Account
How Join a Zoom Meeting as a Participant
Tips & Tricks for Teachers Educating on Zoom
Schedule a Meeting with Google Calendar
Schedule a Meeting from the Zoom Website
View all 10
Edpuzzle
5
What is Edpuzzle?
Introduction to Edpuzzle and Google Classroom Integration
Using Edpuzzle With Google Classroom
Uploading Audio Files
Connect Edpuzzle with Google
Screencastify
4
What is Screencastify?
Install the Screencastify extension
Upload a Recording to Edpuzzle
Screencastify Submit
Google Classroom
4
Manage Your Email Notifications
Introduction to Google Classroom (for Teachers)
Make and Post a YouTube Video for Google Classroom
Use Loom to Make a Video on your Computer for Google Classroom
Video
5
How To Decrease the File Size of a Video
How To Rotate a Video 90 Degrees
How to Watch a YouTube Video with VLC
YouTube Advertisements and Black Screens
How to Post a YouTube Video in Google Classroom
ClassDojo
3
Student Helpdesk
Teacher Helpdesk
Parent Helpdesk
Elexio
2
Email or Text a Group
Log an Interaction
Adobe
1
Adobe Software Not Licensed
Google Forms
1
Create a Quiz in Google Forms
FACTS/RenWeb
6
How to Order Staff Lunch
Using Google Classroom Integration
How to Pay for Staff Lunches
Multi-Factor Authentication (MFA)
Cannot View Student Data Screen
View all 6
GoGuardian
5
Getting Started with GoGuardian Parent
What is GoGuardian Parent?
Teacher Help Center
"Please Disable Adblock for GoGuardian Teacher" Message
Chrome Extensions
Clever
1
Introduction to Clever
Google Calendar
2
Subscribe to a Calendar
Make an Appointment Schedule in Google Calendar
Microsoft Office
1
Purchase Microsoft 365 for Personal Use at a Discount
Google Slides
1
How to Loop and Auto Advance Slides in Google Slides
eSPACE
1
Subscribe to Calendars with an iPhone or iPad
Reflex Math
4
First Time Teacher Login to Reflex Math
First Time Student Login to Reflex Math
Setting and Changing Assignments in Reflex Math
Creating Parent Accounts in Reflex Math
Newline Engage Cloud
3
Teacher's Guide to Newline Engage Cloud
Video Training for Newline Engage Cloud
Quick Start Guide for Newline Engage Cloud
Other
Printers
7
How to Install Printers
How to Use Secure Print
How to Print from a Mac
How to Print from an Android device
How to Print from a Chromebook
View all 7
Fax & Scan
4
Send a Fax from a Copier
Send a Fax from Your Email
Scan a Document from a Copier to Your Google Drive
Scan a Document from a Copier to Your Email
Passwords
5
How to Change Your Password
Password Requirements
How To Choose a Good Password
Discover if You Have Been Part of a Data Breach
Trusted Computers Require 2-Step Verification Everyday
Phones
2
How to Setup Your Voicemail
Using Your Phone Extension on Your Mobile Phone
Other
1
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